How do I stop the end of service notifications.

Jeff2019

I have followed the procedure posted by Acer.   I had only 2 AB apps to delete and the AOP framework did not exists.   I also did not have the task scheduler library listed in my Task Manager.   I still get the pop up after startup.

Jeff

Jeff2019

Acer-Karp , Jack22 and Du Little.

Update:

I was able to locate, open the Task Scheduler and delete the Acer Cloud.   The pop up is now gone!!!   Thanks for all your help.

Du_little

Jeff2019 said:

I have followed the procedure posted by Acer.   I had only 2 AB apps to delete and the AOP framework did not exists.   I also did not have the task scheduler library listed in my Task Manager.   I still get the pop up after startup.

Jeff

Hi @j@Jeff2019
Try enabling POPUP - BLOCKER , follow the below steps
Step 1: Open Control Panel, type pop up in the top-right search box and tap Block or allow pop-ups in the result. Step 2: As the Internet Properties window shows up, deselect Turn on Pop-up Blocker and hit OK in the Privacy settings. Tip: To turn Pop-up Blocker on, select Turn on Pop-up Blocker in the Privacy settings.

Jack22

@Jeff2019
Check the below link to fix the issue:
https://us.answers.acer.com/app/answers/detail/a_id/60521/~/acer-byoc-apps-end-of-service-notification

Click on 'Yes' if the comment answers your question!

Jeff2019

Du Little you are telling me to turn off the pop blocker, correct?   I turned it off and restarted PC and still get the pop up.

Jack22 I performed the instructions in the link pryor to posting here and I still get the pop up.

Jeff2019

I found that I have the Acer UEIP Framework app. instead of the AOP Framework app.    Does this need to be removed?

Jack22

Jeff2019 said:

I found that I have the Acer UEIP Framework app. instead of the AOP Framework app.    Does this need to be removed?

Yes, remove it and restart the unit and check .

Click on 'Yes' if the comment answers your question!

Jeff2019

I removed the framework and I still get the pop up.  Are there any other Acer apps that need to be removed?

Jeff2019

Does anyone have any other suggestions on how to get this pop up  to stop?

Thanks

Karp-Acer_Retired

Jeff2019,

Can you share a screenshot of what you are getting.

Please make sure you followed the steps Jack22 shared on the link.

Jeff2019

Acer-Karp , Jack22 and Du Little.

Update:

I was able to locate, open the Task Scheduler and delete the Acer Cloud.   The pop up is now gone!!!   Thanks for all your help.