Acer Promotion no physical receipt

Sallows
Sallows Member Posts: 1 New User
edited April 12 in 2019 Archives
Hello sorry to come here with this but I've been waiting for a response via email to no avail

I purchased the Helios 300 & was trying to claim the promotion of free warranty & backpack.

They need a photo containing both the serial no cut from box & also the receipt. 

I purchased online from Currys PC world and only have digital receipt. I took a screenshot of said receipt but the only way I can think of doing it is placing screenshot of receipt on Laptop screen with serial no from box next to it then take a photo of the two. 

Is this idea ridiculous? Forgive the long winded explanation. 

Regards 

Comments

  • Harvey-Acer_Retired
    Harvey-Acer_Retired Member Posts: 377 Specialist WiFi Icon
    Hi @Sallows,

    Sorry, just to clarify, the Acer Forum Discussions were designed as a peer to peer support community where Acer users help other Acer users. This community is not a direct portal to Customer service or sales (store), Acer employees (moderators) read the various topics posted here and you will notice that some will interact with members when appropriate, but primarily we want the community to be a place where members can exchange their own advice and ideas.

    I recommend you to please contact the store customer service line directly for better assistance:  https://store.acer.com/en-ph/contact

    Thank you for your interest and participation in the Acer Support Forums.

    Note: This thread will be now closed. 

    BestRegards, 

    Acer-Harvey

    Smile :)
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