Pixel Policy

stevencys
stevencys Member Posts: 4 New User
edited February 16 in 2019 Archives
Hi
   I want to buy an Acer Gaming Monitor and would like to understand the service policies.

1. The dead pixel warranty policy is defined here: https://us.answers.acer.com/app/answers/detail/a_id/96
The page states that only BM Series have Zero Bright Sub-Pixel policy. Is that policy throughtout the whole duration of the warranty of the monitor?

2. The Warranty for Monitor in Europe is defined in this document:
http://static.acer.com/up/Resource/Acer/Docs/StandardWarranty/20171204/WY_Acer_MN_EMEA_2_years_MC.40811.02R_v1.pdf#_ga=2.137166960.1508630473.1572191331-2050057775.1571883122

This document states that Zero Bright Dot (ZBD) coverage is 3 months in Europe.
a) What is the ZBD policy for other regions?
b) Which models are covered? And what is the duration of the ZBD coverage?

Thanks
Steven

Answers