Acer Nitro 5 Not charging, but orange LED light is on when plugged in.

RoachBoi
RoachBoi Member Posts: 1 New User
edited November 2023 in 2019 Archives
I got this Acer like 1 week ago. It had no problems until yesterday. While charging it, the LED light was on, it said it was charging, but it said only 18% available and kept declining. I've restarted it, unplugged it, and checked for updates but nothing is working. What should I do without voiding my warranty?

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    It would help if you posted your exact model number for example AN515-**
    First thing to do is a battery reset
    Turn off and unplug, take a straightened paperclip and place it in the small hole on the underside if the laptop, press for 10 seconds then leave the laptop alone for 15 minutes. Plug back in and boot up

    Please click YES if I have answered your question, thank you

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    It would help if you posted your exact model number for example AN515-**
    First thing to do is a battery reset
    Turn off and unplug, take a straightened paperclip and place it in the small hole on the underside if the laptop, press for 10 seconds then leave the laptop alone for 15 minutes. Plug back in and boot up

    Please click YES if I have answered your question, thank you

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★