My Acer Nitro 5 GTX1050Ti Laptop's screen is bugging.

ExePaddy
ExePaddy Member Posts: 1 New User
edited November 2023 in 2019 Archives
My screen on my Acer Nitro 5 GTX1050Ti's screen is bugging. I think it's a physical issue with my screen because I took a recording and saw nothing. The game I was playing is QUBE 2. This had happened on other games though. 

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited October 2019 Answer ✓
    ExePaddy said:
    My screen on my Acer Nitro 5 GTX1050Ti's screen is bugging. I think it's a physical issue with my screen because I took a recording and saw nothing. The game I was playing is QUBE 2. This had happened on other games though. 

    From what you have said above the recording was fine so it isn't the display driver so no need to bother reinstalling it. If the recording is good then the only culprit can be the screen because it is not correctly displaying what we already know is a good image, Which, by deduction narrows it down to a hardware problem with the screen. I hope you are still under warranty, if so contact Acer and get it fixed http://www.acer.com/worldwide/support/#_ga=2.178343012.1565315166.1568641242-218381942.1567545004

    Please click YES if I have answered your question, thank you

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited October 2019
    @ExePaddy

    Hi,

    We need to find out whether it is a hardware issue or a software issue.  We need to check whether it is the physical issue with the screen or it is a software issue. 

    Step 1 

    Turn off your computer.   Tap f2 - It will go to Bios setup.
    Check the display screen for 5 mins.   If it is working fine then there is no issue with the screen.     So it might be a issue with the software display driver present on your computer.

    Restart the computer.
    Try windows + x
    Click on Device manager
    Expand Display driver
    Right click on display driver - Update it
    Restart the computer.

    Try to play the game and check how it is working now..

    If it is not working then follow the next steps..

    Step 2

    Restart the computer.
    Try windows + x
    Click on Device manager
    Expand Display driver
    Right click on display driver - click on uninstall
    Restart the computer.

    It will automatically install the driver

    Try to play the game and check how it is working now..

    If it is not working then follow the next steps..

    Step 3

    Restart the computer.
    Try windows + x
    Click on Device manager
    Expand Display driver
    Right click on display driver - click on uninstall  ( check the small box which says Delete software )
    Restart the computer.

    Now we need to install the software display driver

    Please go to support.com - click on your country.   enter the snid  - click on drivers
    Install the display driver

    Restart the computer.

    Try to play the game and check how it is working now..

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  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited October 2019 Answer ✓
    ExePaddy said:
    My screen on my Acer Nitro 5 GTX1050Ti's screen is bugging. I think it's a physical issue with my screen because I took a recording and saw nothing. The game I was playing is QUBE 2. This had happened on other games though. 

    From what you have said above the recording was fine so it isn't the display driver so no need to bother reinstalling it. If the recording is good then the only culprit can be the screen because it is not correctly displaying what we already know is a good image, Which, by deduction narrows it down to a hardware problem with the screen. I hope you are still under warranty, if so contact Acer and get it fixed http://www.acer.com/worldwide/support/#_ga=2.178343012.1565315166.1568641242-218381942.1567545004

    Please click YES if I have answered your question, thank you

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★