My Acer E5-576G turned to black screen.

JReige143
JReige143 Member Posts: 2 New User
edited August 2023 in 2019 Archives
Before it happened the device went to sleep because I saw the orange light is flashing. I've waited enough but it didn't turn on so I've pressed the power button to turn it off and turn it on again. After that the device seems turn on normally but the screen is all black. When I've tried to use flashlight toward the screen I've seen the display. I hope someone can help me.

Answers

  • JReige143
    JReige143 Member Posts: 2 New User
    Here are some photos for reference. 
  • JackE
    JackE ACE Posts: 44,904 Trailblazer
    Press and hold the power button till the machine completely shuts off. Remove charger. Gently insert a paperclip into the reset pinhole on the bottom of the laptop for 10 seconds. Then let the machine rest for 15 mins. Plug the charger back in until the charging light is steady yellow or blue. Then try to turn the machine back on with the power button. Jack E/NJ

    Jack E/NJ