Predator G5-793 black screen nothing happens

Hello!

I have Predator G5-793 and last night after i was surfing on the internet my predator suddenly froze and I turn it off (maybe even predator turned off itself). And then I start it again and got to "windows automatic repair" but then my predator frozen again and turn off itself. From that point when I try to turn my predator i can hear the fan and keyboard light turn on stay for 15 sec and turn off and lights continue in that loop.

Does anyone know where is a problem? I read about similar problem on this forum but nothing helps. Does anyone has fd. file for bios to give me so I could try to restore bios from usb.

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William_mk2

Jakov

Hi,

These are the basic steps that you need to follow.

Power Drain test for laptop.

If your computer is not having the inbuilt battery follow these steps.

1. Turn off the laptop. Unplug all the cables and devices including power cable.

2. Remove the battery if it is not inbuilt.

3. Hold the power button for 50 seconds.

4. Connect all the cables back

5. Turn on the computer.

Steps to remove the battery.

1. Turn off the computer. Remove all the cables and devices including power cable

2. Turn the laptop upside down. Flip the laptop. On the back of laptop there will be a unlock switch. You need to move the switch to the left or right and then you need to pull the battery door out.

If your computer is having an inbuilt battery follow these steps.

Power Drain test.

1. Turn off the laptop. Unplug all the cables and devices including power cable.

Flip the laptop. On the back of the laptop there will be a tiny hole. It is called a battery reset hole. There will be a battery symbol right next to the hole.

2. You need to insert a paper clip or small pin gently inside the hole and hold it for 30 seconds.

3. Plug all the cables back and turn on the computer.

Step 2

Bios Defaults.

1. Turn on the computer and keep on tapping f2. It will go to bios setup utility

2. Press f9 once on the bios setup screen. It will show you bios defaults. Please press yes.

3. Press f10 on the bios setup screen. It will show you "yes" to save the changes. Please press yes.

Computer will automatically restart and it will load windows..

Step 3

If the computer goes to automatic repair, please wait

It will show you two options - Restart. View advanced option

Click on restart

It will start to work properly

If it is not working, please follow the next steps.

Step 4

It will on a boot loop once again to automatic repair. Please wait for the repair to get completed.

It will start to work properly. Other wise it will show you restart and view advanced options

Please click on view advanced options

It will show you Troubleshoot , continue, Turn off your computer.

When you click on troubleshoot - It will show you "reset your pc " and view advanced option

Click on advanced option. It will show you multiple options

Click system restore

It will restore your computer to an earlier date on which it was working fine

click on the date you wish to system restore - click on next - ok. Your computer will shutdown and restart.

Your computer will start to work properly.

If the above steps are helpful for you please click "like"

If the above steps resolves your issue please click "yes"

Jakov

mohan2018 thanks you for replay.

I tried everything you said except I didn't tako off my battery because it is built in. But nothing works. I still have black screen, nothing apper on the screen.

Jakov

Should I maybe turn laptop on and leave it working with black screen over the night?

Does anyone have experience?

xapim

Jakov first of all check your ram compartment and make sure the interlock kill switch its properly pressed when you close it to make sure if needed add some layers of electrical tape to the door side that presses it when screwed back also remove your ram clean the contacts and reinsert it secondly disconnect from AC press/hold the battery pinhole kill switch (situated on the left side of the bottom) for 30s let the laptop rest for 2/3h try to boot it up if you have image boot into bios and reset it to defaults if no image try an external display/tv to see if you have image through the DGPU and you might want to check the display cable connector on both sides mobo and display itself to see if its properly connected or even if the cable its damaged as it can be the display cable/the display itself or even the worst case the mobo itself bare in mind the display its connected to the IGPU it will not work with the DGPU in any way if there is any issues with the IGPU you wont have display this is why i suggested you to connect an external display and check IGPU issues drivers etc and if your windows updated lately could also be the issue there are many factors to consider here