My laptop was took byy engineer 3months ago and now they are saying your laptop has the motherboard

sheshadrisiddharth
sheshadrisiddharth Member Posts: 3 New User
edited November 2023 in 2019 Archives
My laptop was took byy engineer 3months ago and now they are saying your laptop has the motherboard issue and keyboard issue and they are saying contact acer for us they are not responding customer should ask them,like that they are saying i regret to buy my acer predator laptop

Best Answer

  • HopeJuster
    HopeJuster Member Posts: 47 Devotee WiFi Icon
    Answer ✓
    I Didn't really understand What's your issue..
    would you try to define what the problem is?
    is your laptop still in warranty?

Answers

  • HopeJuster
    HopeJuster Member Posts: 47 Devotee WiFi Icon
    Answer ✓
    I Didn't really understand What's your issue..
    would you try to define what the problem is?
    is your laptop still in warranty?
  • sheshadrisiddharth
    sheshadrisiddharth Member Posts: 3 New User
    Yes my laptop is still in warranty
    My laptop was having boot up issue first it was showing automatic repair then i gave it to engineer to solve it,they said it was the motherboard problem so then they replcaced twice now its been 3 months for now still they are saying keyboard issue and motherboard issue
  • HopeJuster
    HopeJuster Member Posts: 47 Devotee WiFi Icon
    Yes my laptop is still in warranty
    My laptop was having boot up issue first it was showing automatic repair then i gave it to engineer to solve it,they said it was the motherboard problem so then they replcaced twice now its been 3 months for now still they are saying keyboard issue and motherboard issue
    Awwww so sorry to hear that :anguished:
    well since its still in warranty i bet you can ask for a replacement for your laptop
    good luck

  • sheshadrisiddharth
    sheshadrisiddharth Member Posts: 3 New User
    How to replace
  • HopeJuster
    HopeJuster Member Posts: 47 Devotee WiFi Icon
    How to replace
    You need to contact Acer support team