My camera on my Chromebook 14 stopped working

kcollis
kcollis Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hello. My camera on my chromebook 14 stopped working suddenly and I don't know why. I teach English online and the camera won't connect. I also tried to video call on facebook and it said "camera disactivated". I power washed my computer twice and still nothing. Any suggestions? 

Answers

  • Jack22
    Jack22 ACE Posts: 3,718 Pathfinder
    @kcollis
    Try the below step
    1. Turn off your Chromebook.
    2. Press and hold Refresh Refresh + tap Power Shut down for 30 seconds
    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Trevbot
    Trevbot Member Posts: 1 New User
    @Jack22 that did work, for a short while. It turns out my cam cable was loose. To fix this, open the bottom of your Chromebook by removing the screws. Then disconnect the battery. After that, remove the cover around the edges of the screen. Now unscrew the screen and disconnect it. Then you should see the ribbon cable. Flip-up the clip, and push it back in. Now re-screw everything and connect the battery.