Model Name: AN515-52 ; touch-pad gesture isn't working.

Konok_Shazal
Konok_Shazal Member Posts: 3 New User
edited November 2023 in 2019 Archives
i don't know what's wrong but my touch-pad gesture doesn't work.
I've tried using advance mode from bias settings but it made things worse, touch-pad stopped working, so I've to come back in basic mode...
if anybody know the solution plz help me...
thanks in advance.. 

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Go to Device manager and under Human Interface devices find your touch pad, click uninstall from the drop down box and restart your computer.

    Please click YES if I have answered your question

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Konok_Shazal
    Konok_Shazal Member Posts: 3 New User
    i don't know what's wrong but my touch-pad gesture doesn't work.
    I've tried using advance mode from bias settings but it made things worse, touch-pad stopped working, so I've to come back in basic mode...
    if anybody know the solution plz help me...
    thanks in advance.. 
    i just noticed one thing , on my laptop it says- touchpad location is : " ps/2 compatible mouse"
    but another laptop of same model says- touchpad location is : " HID-compliant mouse "

    is this the reason??
    how do i solve this?
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Did you uninstall and reboot?

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Konok_Shazal
    Konok_Shazal Member Posts: 3 New User
    Yes, i did..