Acer Predator Xb273K has many black dots on the screen.

Natdanainavy
Natdanainavy Member Posts: 7 New User
edited February 14 in 2019 Archives
I just bought the Acer Predator Xb273K and noticed that there are many black dots on the screen. What is it and what else is it?

Answers

  • Natdanainavy

    Hi,

    I am really sorry for the inconvenience.   First we need to narrow down the issue.   We need to find out whether it is a hardware or software issue.

    Please turn off your computer.   Go to the Bios setup utility by tapping "Del" or "f2" key while turning on the computer. 

    Please check the display screen on Bios.    If you still see the black dots then please contact the Acer technical support.    Go to support.com.  Chose your country and click on Contact Details

    Otherwise it is a software issue.   We might have to uninstall and reinstall or update the display drivers of your monitor.  

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