My acer aspire keeps getting many types of bsod - aspire 7

BeeBo
BeeBo Member Posts: 1 New User
edited August 2023 in 2019 Archives
I had only bought my aspire 7 a few days ago, already updated it, but I keep getting BSOD's like IRQL greater or less, kernal mode not handled and many more. I've already looked up common fixes but none of those seem to work. I need help asap. I have a final due in a few days and I can't spare any more time.
It has a geforce 1050, I think its a 7th gen core i7 or i9. And yes it's windows 10

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited October 2019

    Hi,

    BSOD can be caused by both software and hardware. If the root cause is the first one, you just have to apply some tweaks. Otherwise, you may need to reformat the system.  Sometimes it might also be an update issue. 

    Step 1: Remove external hardware
    Sometimes, your device’s external devices can be the cause of blues screen stop errors. Unplug any external storage devices and drives, docks, and other hardware plugged into your device that isn’t needed for basic functionality, and then restart your device.
    These are the basic steps that you need to follow.
    Power Drain test for laptop.
    If your computer is not having the inbuilt battery follow these steps.
    1.  Turn off the laptop.  Unplug all the cables and devices including power cable.
    2.  Remove the battery if it is not inbuilt.
    3.  Hold the power button for 50 seconds.
    4.  Connect all the cables back
    5.  Turn on the computer.

    Steps to remove the battery.

    1.  Turn off the computer.   Remove all the cables and devices including power cable
    2.  Turn the laptop upside down.  Flip the laptop.  On the back of laptop there will be a unlock switch.  You need to move the switch to the left or right and then you need to pull the battery door out.   
    If your computer is having an inbuilt battery follow these steps.

    Power Drain test.

    1.  Turn off the laptop.  Unplug all the cables and devices including power cable. 
    Flip the laptop.  On the back of the laptop there will be a tiny hole.  It is called a battery reset hole.  There will be a battery symbol right next to the hole.
    2. You need to insert a paper clip or small pin gently inside the hole and hold it for 30 seconds.  
    3. Plug all the cables back and turn on the computer.

    Step 2

    Bios Defaults.

    1. Turn on the computer and keep on tapping f2.  It will go to bios setup utility
    2. Press f9 once on the bios setup screen.   It will show you bios defaults.  Please press yes.
    3. Press f10 on the bios setup screen.  It will show you "yes" to save the changes.  Please press yes.
    Computer will automatically restart and it will load windows..

    Please use the computer and check how the computer is working now..
    If you still face the issue...

    Step 1:

    Please try the steps below
    Run the System File Checker Tool
    Login to Windows 10.
    Click the Search button on the bottom left, and type command prompt.
    When you see the Command Prompt program listed, Right-click it, then click Run as administrator. ...
    When the command prompt box comes up type the following then click Enter: sfc /scannow.

    Please wait till it gets completed..
    Restart the computer and start using the computer.

    If you still face the issue and since you tried all the basic steps earlier..

    Step 2

    click on Start
    Navigate to Settings. ...
    Select "Update & security"
    Click Recovery in the left pane.
    Please click on Reset this PC,

    It will show you two options
    "Keep my files " and "remove everything"
    You can first try "keep my files".   Please remember that there will be a application loss if you try this option
    If you try to use "remove everything" option then it wipe out everything on your computer and it will make your computer like a new computer. 
    Once the recovery process is completed your computer will work properly.

    If the above steps are helpful for you please click "like"
    If the above steps resolves your issue please click "yes"


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★