Acer Predator Helios 300 not Turning on.

Amartya1999
Amartya1999 Member Posts: 1 New User
edited November 2023 in 2019 Archives
My problems started one day when suddenly my Intel wifi driver stopped working. I updated the windows after which that problem was resolved. But then after every few days I had the same problem for 2-3 days then it was automatically fixed. Then my laptop started to crash and hang every now and then.A few days back when everything was fine my laptop wouldn't turn on. The LED turns on and so does the back-lit keyboard but there nothing on the screen. I removed the ram and inserted it again it worked for once and then again the same thing. I have been removing my ram since yesterday but now it's not working.
NO DISPLAY, LED ON, BACKLIT KEYBOARD ON. 

Comments

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited October 2019

    Amartya1999

    Hi,

    I am really sorry for the inconvenience which is caused to you.



    These are the basic steps that you need to follow.

    Power Drain test for laptop.

    If your computer is not having the inbuilt battery follow these steps.

    1.  Turn off the laptop.  Unplug all the cables and devices including power cable.

    2.  Remove the battery if it is not inbuilt.

    3.  Hold the power button for 50 seconds.

    4.  Connect all the cables back

    5.  Turn on the computer.

    Steps to remove the battery.

    1.  Turn off the computer.   Remove all the cables and devices including power cable

    2.  Turn the laptop upside down.  Flip the laptop.  On the back of laptop there will be a unlock switch.  You need to move the switch to the left or right and then you need to pull the battery door out.   

    If your computer is having an inbuilt battery follow these steps.

    Power Drain test.

    1.  Turn off the laptop.  Unplug all the cables and devices including power cable. 

    Flip the laptop.  On the back of the laptop there will be a tiny hole.  It is called a battery reset hole.  There will be a battery symbol right next to the hole.

    2. You need to insert a paper clip or small pin gently inside the hole and hold it for    30 seconds.  

    3. Plug all the cables back and turn on the computer.


    Step 2

    Bios Defaults.

    1. Turn on the computer and keep on tapping f2.  It will go to bios setup utility

    2. Press f9 once on the bios setup screen.   It will show you bios defaults.  Please press yes.

    3. Press f10 on the bios setup screen.  It will show you "yes" to save the changes.  Please press yes.

    Computer will automatically restart and it will load windows..

    If the above steps are helpful for you please click "like"

    If the above steps resolves your issue please click "yes"


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Harvey-Acer_Retired
    Harvey-Acer_Retired Member Posts: 330 Seasoned Practitioner WiFi Icon
    Amartya1999

    Try doing a power reset! Locate the battery hole in the lower case of the notebook and press this hole with a clip or something with a thin point for 5 seconds and then let it rest for five minutes! :)

    Smile :)