Acer Aspire E15 Suddenly turn off

hariprasath99
hariprasath99 Member Posts: 2 New User
edited August 2023 in 2019 Archives
My new laptop is Acer aspire e15 model name Acer E5-576 (NX.H73SI.001) . It contains 4gb ram and windows 10 os.Yesterday it ran well but I forgot to shutdown so I put in sleep.tday I open my laptop it getting turn of after 5 sec.
Thank for advance

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    My new laptop is Acer aspire e15 model name Acer E5-576 (NX.H73SI.001) . It contains 4gb ram and windows 10 os.Yesterday it ran well but I forgot to shutdown so I put in sleep.tday I open my laptop it getting turn of after 5 sec.
    Thank for advance
        Hi, Good Morning! Sorry to hear about your issue. Kindly try the below steps in your unit and check. Also post the result after you tried the steps.

    Power Drain
    **********
    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.  

        If this doesn't work, kindly do BIOS default and check.

     RESET BIOS 
    **********
    1.Turn Off the unit. Press the power button to turn on the unit.Immediately start tapping the F2 key until you enter the BIOS screen.              
    2.In the BIOS, press F9 to reset the BIOS to setup defaults.
    3.At the confirmation screen, press Enter for Yes to load the default configuration.
    4.Press F10 to save your changes, and restart the system. Select Yes and press ENTER to confirm.
    Hit Accept if its useful :)