Laptop screen suddenly blank Aspire E14(E5-475-31TQ)

Yeremia234
Yeremia234 Member Posts: 1 New User
edited August 2023 in 2019 Archives
Saya pengguna laptop Acer Aspire E14(E5-475-31TQ), seminggu yang lalu saya mendapat masalah, dimana ketika lagi mengerjakan tugas kuliah di laptop, tiba tiba layar saya mati dan mesin laptop tetap hidup, apakah ada cara bagaimana menyelesaikannya?


I am an Acer Aspire E14 laptop user (E5-475-31TQ), a week ago I had a problem, where when I was working on my college assignments on my laptop, my screen suddenly turned off and the laptop machine was still on, was there a way to solve it?

[Post edited as the member posted in Indonesian language -Acer-Harvey]

Answers

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Hi @Yeremia234 ,
    Try doing a battery reset power drain method. Turn off the unit, remove cable if it is plugged in, Flip the laptop upside down at the back side of the panel there will be a small battery reset hole, insert the paper clip and hold it for about 30 secs. Turn on the unit and check whether the display is working fine.
    Hit Accept if its useful :)