No sound Acer Aspire E15

Fuzzy6208
Fuzzy6208 Member Posts: 1 New User
edited August 2023 in 2019 Archives
My Acer Aspire E 15,  E5-576-392H has no sound from the speakers. The headphone jack works fine. Occasionally I will get a pop up window that says something like your connected device is, and the headphone box is checked even though there is no headphones plugged in to the laptop. This laptop is less than six months old and has caused me so many frustrations. 

Answers

  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    >>>Occasionally I will get a pop up window that says something like your connected device is, and the headphone box is checked even though there is no headphones plugged in to the laptop.>>>

    Sounds like a hardware issue with the jack. Whether or not you done it before, arrange for warranty repair ASAP. Jack E/NJ https://www.acer.com/ac/en/US/content/support


    Jack E/NJ