Help so sad! Brand new Nitro 5 and monitor won’t turn on

AshleyOh
AshleyOh Member Posts: 1 New User
edited November 2023 in 2019 Archives
I have a computer that’s less than a month old. When it starts up the keyboard lights go on and I hear it start. Then the keyboard stays red and monitor won’t turn on and it gets quiet. The lights by where it’s plugged in work fine. I literally have barely used this and I can’t work due to this and am so upset. Nitro 5 model n18c3
I’ve read other threads and I have no battery button on the bottom to reset. All of them are screws, no battery reset. 

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