Any solution this problem? or I have to accept that my laptop is dead now and buy a new one?

DeeDee1234
DeeDee1234 Member Posts: 1 New User
edited August 2023 in 2019 Archives

Answers

  • DeeDee1234

    Hi,

    I understand that you are not able to see the display properly.   I am able to see some black lines.

    First of all we need to determine whether it is a hardware or software issue.

    Turn off the computer.    While turning on the computer please tap f2.   It will go to Bios.    If the screen looks good on Bios then it is not a hardware issue. 
    If the Bios screen looks good then it is a issue with the Windows operating system.

    Turn on the computer.   It will load the windows.

    Try windows x - Go to device manager

    Expand Display adapter

    Right click on Display adapter and click on Update to update the driver

    Try to play the game and check whether it is working fine. 

    Step 2

    Try windows x - Go to device manager

    Expand Display adapter

    Right click on Display adapter -  Click on Uninstall.   Restart the computer.

    It will install the display driver automatically.

    Try to play the game and check whether it is working fine. 

    Step 3

    Try windows x - Go to device manager

    Expand Display adapter

    Right click on Display adapter -  Click on Uninstall.  (  check the Box - Delete software )

    Go to support.acer.com  - chose your model or enter your serial number.   click on Driver download and install the display adapter.

    Try to play the game and check whether it is working fine. 

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  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    what is the problem.?
    describe in detail.
    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.