A Few things..

AdamB
AdamB Member Posts: 3 New User
edited August 2023 in 2019 Archives
First, I took off the casing to the TC-780 because the power button on top of the tower does not work properly. Now that it’s off if I apply a little pressure to the black tape holding the wires in place it works. Now I’m no computer repair man but should this be an easy fix?
Second, since I’ve purchased this computer new in 11/18 when the machine is turned on I receive a message from ACER BYOC services claiming that “ this Acer app is not responding” “Restart app?” I just click yes and a big box appears claiming “ end of service notification “
” abPhoto services will be discontinued on 2018/09/30” I click “I got it” in a lime green box and it goes away. This issue is way less severe than the power button, however extremely annoying. 

Any recommendations for either issue? Thanks in advance!

Answers

  • About the power button, have you tried disconnecting and reconnecting?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • AdamB
    AdamB Member Posts: 3 New User
    I did not try to disconnect. The button just doesn’t click when I press it anymore...
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    edited October 2019
    Don't you feel that pressure anymore by clicking the button? Is this desktop still under warranty?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AdamB
    AdamB Member Posts: 3 New User
    I bought it new off Amazon 11/18 but according to Acer the warranty is expired.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)