Acer Predator PH315-51-51V7 - New Windows Update Issue.

sameeksutradhar
sameeksutradhar Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hey, everyone.
I'm facing some tremendous issues in my laptop - Acer Predator Helios 300, after the recent system update a week ago. My games keep crashing for reasons unknown and there's a constant notification of my Display Driver being out of date, even then both my Intel and GeForce drivers are updated to the latest version. This, new updated Windows is causing all the problem and I don't know how to deal with it. Is anyone facing similar issues? If yes, please help. I've tried several fixes but none seem to work in the long term. Also, I've accidentally deleted my previously installed to move forward with this new one. How am I supposed to get out of this?

Comments

  • What is the exact version of the model? Example an515-51-75kz. Did you upgrade windows to version 1903 or 1909?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • sameeksutradhar
    sameeksutradhar Member Posts: 3 New User
    edited October 2019
    The exact version is "PH315-51-51V7". Also, it's 1903.
  • sameeksutradhar
    sameeksutradhar Member Posts: 3 New User
    What is the exact version of the model? Example an515-51-75kz. Did you upgrade windows to version 1903 or 1909?
    The exact version is "PH315-51-51V7". Also, it's 1903.
  • About game crashes, open the windows event viewer to check for errors. About outdated drivers, have you tried uninstalling and removing them from device manager? Example:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited October 2019
    sameeksutradhar either try to find out what was the update that messed everything up and uninstall it or roll back the drivers to older versions or even if nothing else works reset to a stock recovery clean install ALT+F10 on boot backup whatever you need into a secondary drive first and select delete everything option another advice its after a clean install dont let it connect any network and disable windows updates before or it will automatically update everything all over again and welcome to the new win 10 forced updates policies :p (you dont want/need it  doenst matter MS will force it to you anyway)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/