Problem no HDMI in Acer Predator Helios 300

Lucaszxc
Lucaszxc Member Posts: 38 Enthusiast WiFi Icon
edited October 2019 in Predator Desktops
A seguir, tenho meu Acer Predator Helios 300, mas alguns dias depois, ou o hdmi não funciona, quando você conecta o hdmi nele tudo bem, isso até eu escolher o monitor da TV ligada ou o boi desativado e dois erros ocorridos

1 ° O drive do intel hd graphics 630 alguns 
2 ° As animações de vídeo e de interface ficam lentas demais
Isso tudo quando tá na minha tv com hdmi

Já faz 3 meses, já formatei 2 vezes e acontece o mesmo problema, o que eu faço

Next, I have my Acer Predator Helios 300, but a few days later, or the hdmi doesn't work, when you plug the hdmi into it, that's fine until I choose the TV monitor on or the ox off and two errors occurred

1 ° Intel hd graphics 630 drive some
2 ° Video and interface animations get too slow
It's all when it's on my hdmi tv

It's been 3 months, I've graduated 2 times and the same problem happens, which I do

[Edited using Google Translator as post was posted in Portuguese Language. Acer-Harvey]

Best Answer

  • Lucaszxc
    Lucaszxc Member Posts: 38 Enthusiast WiFi Icon
    edited May 2021 Answer ✓
    Johnnatha said:
    Lucaszxc said:
    A seguir, tenho meu Acer Predator Helios 300, mas alguns dias depois, ou o hdmi não funciona, quando você conecta o hdmi nele tudo bem, isso até eu escolher o monitor da TV ligada ou o boi desativado e dois erros ocorridos

    1 ° O drive do intel hd graphics 630 alguns 
    2 ° As animações de vídeo e de interface ficam lentas demais
    Isso tudo quando tá na minha tv com hdmi

    Já faz 3 meses, já formatei 2 vezes e acontece o mesmo problema, o que eu faço

    Next, I have my Acer Predator Helios 300, but a few days later, or the hdmi doesn't work, when you plug the hdmi into it, that's fine until I choose the TV monitor on or the ox off and two errors occurred

    1 ° Intel hd graphics 630 drive some
    2 ° Video and interface animations get too slow
    It's all when it's on my hdmi tv

    It's been 3 months, I've graduated 2 times and the same problem happens, which I do

    [Edited using Google Translator as post was posted in Portuguese Language. Acer-Harvey]
    Resolveu o seu problema? Comigo está acontecendo o mesmo.
    Johnnatha, if you're still there, sorry that i didn't answer you, a lot has happened in these years
    Now my Acer Predator Helios 300 has ssd and this is the following, I managed to solve this problem as follows (But first, tell me what version of your intel and nvidia drivers are you and can you update the Intel drivers?)
    1.Go to the nvidia control panel
    2.Go to Manage settings in 3d
    3. Global settings> Preferred graphics processor
    4.Select "High-performance NVIDIA processor
    The only point about this is that if you use the computer outside of hdmi, mainly for about 50 min or 1 hour, I am not sure what this problem returns when you reconnect the hdmi and then for it to come back you will have to:
    Either turn off and on or restart your Acer predator helios 300 or to be quicker to exit your user profile and return.
    And for you to know, my Intel driver versions are as follows
    Nvidia: 466.27
    Intel: 25.20.100.6576
    And if in case you're wondering why I asked if you can update your Intel drivers, it's because I can't update mine, not even for that intel driver support assistant program.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening Lucaszxc !

    Firstly, this forum is English and not Portuguese.
    You must post in your native language or use the forum in Portuguese.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
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    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
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    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Johnnatha
    Johnnatha Member Posts: 1 New User
    Lucaszxc said:
    A seguir, tenho meu Acer Predator Helios 300, mas alguns dias depois, ou o hdmi não funciona, quando você conecta o hdmi nele tudo bem, isso até eu escolher o monitor da TV ligada ou o boi desativado e dois erros ocorridos

    1 ° O drive do intel hd graphics 630 alguns 
    2 ° As animações de vídeo e de interface ficam lentas demais
    Isso tudo quando tá na minha tv com hdmi

    Já faz 3 meses, já formatei 2 vezes e acontece o mesmo problema, o que eu faço

    Next, I have my Acer Predator Helios 300, but a few days later, or the hdmi doesn't work, when you plug the hdmi into it, that's fine until I choose the TV monitor on or the ox off and two errors occurred

    1 ° Intel hd graphics 630 drive some
    2 ° Video and interface animations get too slow
    It's all when it's on my hdmi tv

    It's been 3 months, I've graduated 2 times and the same problem happens, which I do

    [Edited using Google Translator as post was posted in Portuguese Language. Acer-Harvey]
    Resolveu o seu problema? Comigo está acontecendo o mesmo.
  • Lucaszxc
    Lucaszxc Member Posts: 38 Enthusiast WiFi Icon
    edited May 2021 Answer ✓
    Johnnatha said:
    Lucaszxc said:
    A seguir, tenho meu Acer Predator Helios 300, mas alguns dias depois, ou o hdmi não funciona, quando você conecta o hdmi nele tudo bem, isso até eu escolher o monitor da TV ligada ou o boi desativado e dois erros ocorridos

    1 ° O drive do intel hd graphics 630 alguns 
    2 ° As animações de vídeo e de interface ficam lentas demais
    Isso tudo quando tá na minha tv com hdmi

    Já faz 3 meses, já formatei 2 vezes e acontece o mesmo problema, o que eu faço

    Next, I have my Acer Predator Helios 300, but a few days later, or the hdmi doesn't work, when you plug the hdmi into it, that's fine until I choose the TV monitor on or the ox off and two errors occurred

    1 ° Intel hd graphics 630 drive some
    2 ° Video and interface animations get too slow
    It's all when it's on my hdmi tv

    It's been 3 months, I've graduated 2 times and the same problem happens, which I do

    [Edited using Google Translator as post was posted in Portuguese Language. Acer-Harvey]
    Resolveu o seu problema? Comigo está acontecendo o mesmo.
    Johnnatha, if you're still there, sorry that i didn't answer you, a lot has happened in these years
    Now my Acer Predator Helios 300 has ssd and this is the following, I managed to solve this problem as follows (But first, tell me what version of your intel and nvidia drivers are you and can you update the Intel drivers?)
    1.Go to the nvidia control panel
    2.Go to Manage settings in 3d
    3. Global settings> Preferred graphics processor
    4.Select "High-performance NVIDIA processor
    The only point about this is that if you use the computer outside of hdmi, mainly for about 50 min or 1 hour, I am not sure what this problem returns when you reconnect the hdmi and then for it to come back you will have to:
    Either turn off and on or restart your Acer predator helios 300 or to be quicker to exit your user profile and return.
    And for you to know, my Intel driver versions are as follows
    Nvidia: 466.27
    Intel: 25.20.100.6576
    And if in case you're wondering why I asked if you can update your Intel drivers, it's because I can't update mine, not even for that intel driver support assistant program.
This discussion has been closed.