Acer Helios PH317-53 Overheating?

Rohan25
Rohan25 Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hello! Can anyone who owns the PH317-53 model of the Acer Helios 2019, please post the CPU temps they are getting during AAA games please. I'd like as much data as I can as I think mine is running a bit too hot for this particular model (89-90 on auto and 90-92 on turbo). Acer India's only response was:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

The only way I can argue my case with them is if I have some data or links stating that the 2019 version shouldn't be crossing 85 let alone 90. Please drop your readings in the comments when possible. If you guys have Acer approved links that can support this please add that too so I can send it to them. Thank you. Also if there is any avenue through which I can reach Acer International please let me know.

[Post edited to remove inappropriate or personal content -Acer-Manny]

Answers

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    edited October 2019
    Hi Rohan25,

    I'm sorry that you're experiencing issues with your PH317-53 and warranty.  Can you please respond to the private message i have sent you requesting more information to better assist you? 

    Note: Please keep in mind that the Acer community is not a direct portal to technical support, it is designed as a peer to peer support community where Acer users can help other Acer users, the main purpose of the Acer community is that it be a place where members can exchange their own advice, ideas, knowledge and troubleshooting techniques.


    Thanks in advance,

    Acer-Manny