my backlit only works when i start my laptop or wake it up from sleep ?

muntasins
muntasins Member Posts: 4 New User
edited August 2023 in 2019 Archives
it only stays for a minute nbd then it doesnt work i tries using fn nd f9 but it only works when it wakes up from sleep but usualy backlit doesnt work while typing 

Answers

  • muntasins
    muntasins Member Posts: 4 New User
    muntasins said:
    it only stays for a minute nbd then it doesnt work i tries using fn nd f9 but it only works when it wakes up from sleep but usualy backlit doesnt work while typing 
    my backlit only works during startup nd waking up from sleep
  • VinuVPMV
    VinuVPMV Member Posts: 44 Devotee WiFi Icon
    edited October 2019
    @muntasins
    Hi Goodmorning,
    can you please share me your laptop model number ?
    When you purchased? from the purchase date same  problem or recently appeared?
    Did this answer your question?  Please leave a "Like" and choose "yes" if i did. 
    If you need more help from dont forget to add me in your concern using "@VinuVPMV" without quotes.

    Thanks for your valuable time, Enjoy the Acer family.

    My device : Acer Nitro 5 AN515-43
    My ex-device : Acer Aspire 5 A315-53

  • muntasins
    muntasins Member Posts: 4 New User
    my device : acer swift 3 nd i bought it 1 year ago 
  • What is the exact model? Example an515-51-75kz 
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
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  • muntasins
    muntasins Member Posts: 4 New User
    81202552472egydiocoelho said:
    What is the exact model? Example an515-51-75kz 
    What is the exact model? Example an515-51-75kz 
    What is the exact model? Example an515
    Swift SF315-51G , SNID : 81202552472
  • I don't have if a bios update will solve your problem. However, I suggest you check this out: https://www.acer.com/ac/pt/BR/content/support-product/7306?b=1

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)