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Restarted my AO1-431-C8G8

GayMerGayMer Posts: 1Member New User
I factory reset my laptop and everything was going fine. But it keeps going up to 89% completion and 62% setting configuration before it starts the whole process again. It's been doing this for the past 24 hours and I don't know how to fix the problem.

FAQ & Answers

  • Acer-HarveyAcer-Harvey Posts: 362Moderator Moderator
    Hi GayMer

    I suggest you to rebuild the boot configuration data through the command prompt using an installation media by following the steps below:

    1. On a working PC, go to the Microsoft software download website.
    2. Download the media creation tool and then run it.

    3. Select Create installation media for another PC.

    4. Choose a language, edition, and architecture (64-bit or 32-bit).

    5. Follow the steps to create installation media, and then select Finish.

    6. Connect the installation media you created to your nonfunctional PC, and then turn it on.

    7. On the initial setup screen, enter your language and other preferences, and then select Next. If you're not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and then try again.

    8. Select Repair your computer.

    9. On the Choose an option screen, select Troubleshoot > Advanced options > Command Prompt

    10. Enter the following commands into the prompt one at a time and press enter after each command.    

                       bootrec /fixmbr
                       bootrec /fixboot
                       bootrec /scanos
                       bootrec /rebuildbcd

    4. After the completion of the commands, restart the computer and check the status.

    Smile :)
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