My Acer Switch alpha 12 can't turn on!!! Please help me!!!!

CherylMeng
CherylMeng Member Posts: 1 New User
edited November 2023 in 2019 Archives
This morning when I try to turn on my computer, then it came to the page with the logo, but a few seconds later the screen went to dark, then it came to the page with the logo again. I tried press the electronic button and the volume down button together, then it still didn't work. Is there any one can help me?

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited October 2019
    @CherylMeng 

    Hi

    Please follow the steps below,

    Draining the battery works!!! Best thing is to plug up multiple devices that actively use (draw) power. Once it drains you will know from the light on the web cam will be out or really dim. Plug in the PC and you will see the blue indicator will come on and the machine boots up. Check the power settings in the PC settings and it will tell you how long until full charge. Then shut your PC down for that time until it charges. Once that's done you are good to go! 

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    If the above steps resolves your issue please click yes 



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