Aspire 3 A315 Wrong Label?

xut
xut Member Posts: 12

Tinkerer

edited August 2023 in 2019 Archives
Hi all,

I bought an Acer Aspire 3 A315-41-R3EB, which has the 256GB SSD, Ryzen 5 2500u Vega 8 chipset and 8GB of DDR4 ram. Bought it for 420 euros, which I think is a great price.
Now both system configuration and Radeon software tell met it actually has a 3500u chip in it. Not that I mind, but can someone tell me what could be the case here and which Aspire 3 model this actually is? Even the sticker on the front told me it's the R3EB.

Best Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    I suggest you edit the screenshot and leave only the first ten numbers of the highlighted serial number!
    This is really weird, see: https://www.acer.com/datasheets/2018/4876/A315-41/NX.GY9EH.014.html
    However, I've already seen some topics where users claimed that the notebook model had a different processor than what was presented in the settings.
    Have you updated bios recently?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • brummyfan2
    brummyfan2 ACE Posts: 28,474 Trailblazer
    Answer ✓
    Hi,
    They might have 3500u available at the time and put it instead of 2500u, this happened for me as well a while ago, my E1-571 had i5-3210m on the label but in fact it came with i5-3230m, so it's normal, I guess.

Answers

  • Can you enter only the first ten numbers of partnumber? Also, what processor model appears on the bios information tab?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xut
    xut Member Posts: 12

    Tinkerer

    Not sure which number you mean by partnumber? The bios reads out the CPU as AMD Ryzen 5 3500u with Radeon Vega Mobile Gfx.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xut
    xut Member Posts: 12

    Tinkerer

    edited October 2019
    did you mean like this? NXGY9EH014 

    or 9150704853
  • Please edit the snid. This is weird. Even the 3500u processor is slightly higher than the 2500u, see: https://www.cpubenchmark.net/compare/AMD-Ryzen-5-2500U-vs-AMD-Ryzen-5-3500U-vs-AMD-Ryzen-3-2200U/3123vs3421vs3152
    Can you upload a photo from the bios info tab?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xut
    xut Member Posts: 12

    Tinkerer

    Can't edit the SNID now... 


  • xut
    xut Member Posts: 12

    Tinkerer

    edited October 2019

    Here's the bios pic

    Edited by,
    Acer- Harvey.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    I suggest you edit the screenshot and leave only the first ten numbers of the highlighted serial number!
    This is really weird, see: https://www.acer.com/datasheets/2018/4876/A315-41/NX.GY9EH.014.html
    However, I've already seen some topics where users claimed that the notebook model had a different processor than what was presented in the settings.
    Have you updated bios recently?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xut
    xut Member Posts: 12

    Tinkerer

    I have only had this laptop for a day, on updates on the bios. Bought it new.
  • brummyfan2
    brummyfan2 ACE Posts: 28,474 Trailblazer
    Answer ✓
    Hi,
    They might have 3500u available at the time and put it instead of 2500u, this happened for me as well a while ago, my E1-571 had i5-3210m on the label but in fact it came with i5-3230m, so it's normal, I guess.
  • @brummyfan2It can only be this. However, the user was given a free processor with a slightly higher processing capacity, see: https://www.cpubenchmark.net/compare/AMD-Ryzen-5-2500U-vs-AMD-Ryzen-5-3500U-vs-AMD-Ryzen-3-2200U/3123vs3421vs3152
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xut
    xut Member Posts: 12

    Tinkerer

    And this was already a good deal, it just got better haha. The original listing was 549 euros. Got it for 420 because it was sent back by another person without the original box or manual, but pretty much untouched otherwise.
  • xut
    xut Member Posts: 12

    Tinkerer

    And about editing the posts, I cannot edit either of them anymore...
  • Although I think that a bios upgrade would not change the processor model, I have already seen a case, which for some reason happened. Perhaps because both processors are from the same family. Did your notebook come with bios version 1.13 or 1.15?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xut
    xut Member Posts: 12

    Tinkerer

    It was 1.15 when I got it.
  • In this case, colleague @brummyfan2 is correct in stating that the manufacturer installed that processor because it was what was available the day the notebook was assembled.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xut
    xut Member Posts: 12

    Tinkerer

    I'm not complaining! 
  • Yes, I know that. What I meant to say is that colleague brummyfan2 is correct in stating that it is possible that the manufacturer has installed a different processor.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)