Cannot power up - Acer Swift

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Rachel4
Rachel4 Member Posts: 2 New User
edited October 2019 in Swift and Spin Series
I purchased my Acer Swift laptop in February 2019, and had no problems until this week when I cannot switch it on. The power light is on when on mains power and I’ve tried resetting the battery with the pin hole on the base. Any suggestions, please?

Answers

  • Jack22
    Jack22 ACE Posts: 3,750 Pathfinder
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    @Rachel4
    Did you try with a different charger to check?
    Try power drain once again

    Power drain: First turn off the laptop and unplug the charger, Look at the back of your laptop and you can see a small pin hole. Put a paper clip inside the pinhole, press and hold the paper clip for 40 seconds.Make sure when you press and hold the paper clip you will feel like pressing on to a button inside the pin hole.Than try to power on the laptop and check.

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    Click on 'Yes' if the comment answers your question!
  • Rachel4
    Rachel4 Member Posts: 2 New User
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    Thanks for taking the time to try and help me. The blue power light comes on when I plug in the charger, I don’t have an anlternative charger for this device. I can feel the bUpton depress when I use a pin in the pinhole - I hadn’t tried for as long as 40 seconds before. Unfortunately still no joy. 
    I guess I’ll have to take it to a tech team somewhere. 
    Thank you. 
  • MSY
    MSY Member Posts: 1 New User
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    I have similar issues of which when power On the Acer Swift lap top doesn't seem to work.  Follow your advise, use pin to depress/reset and it works..thanks yooo