G3-572-7130 Dolby Audio Problem no change /effect on sound

sahil1572
sahil1572 Member Posts: 3 New User
edited August 2023 in 2019 Archives
Dolby Audio GUI is working normally , but for some reason,  I noticed that changing audio modes would not affect the sound in any way at all. I've tried to roll-back my drivers, upgrade my drivers, and even uninstall it completely and reinstall using the drivers provided on the laptop's support page.
please help me with drivers working  
My laptop is predator helios 300  
G3-572-7130
windows  10 v 1903 build :  18362.387
drivers installed is given at https://www.acer.com/ac/en/US/content/support-product/7310?b=1&pn=NH.Q2CSV.003

Best Answer

  • sahil1572
    sahil1572 Member Posts: 3 New User
    Answer ✓
    i have found solution 
    there is a device with name "Intel(R) Smart Sound Technology (Intel(R) SST) OED" disabling this resolve the problem 

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    When did this happen? If less than about a month ago, it was probably due to an update, It probably can be reversed if system protection was enabled. Open ControlPanel. Search 'restore point'. Click 'create a restore point' in the left pane. Click 'system restore'. Click 'next'. Check for an automatic restore point with a date stamp that approximately coincides with when the  issue started. Jack E/NJ

    Jack E/NJ

  • sahil1572
    sahil1572 Member Posts: 3 New User
    Answer ✓
    i have found solution 
    there is a device with name "Intel(R) Smart Sound Technology (Intel(R) SST) OED" disabling this resolve the problem