Acer Predator Helios 300 (2019) warranty void sticker removal

Hitman2207
Hitman2207 Member Posts: 10

Tinkerer

edited November 2023 in 2019 Archives
Will removing the warranty void sticker to install a second memory stick in the Acer Predator Helios 300 void the warranty? What are the other options which I can use in order to keep my warranty intact?
I live in India.

Best Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    Answer ✓
    @Hitman2207
    It will not void your warranty.But make sure no other components get damaged while installing the memory stick

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited October 2019 Answer ✓
    And Hitman2207 if you have any warranty sticker that you have to remove in order to upgrade whatever yes it will void your warranty always any warranty sticker removed will automatically void your warranty some countries do not have warranty stickers so you can open it and disassemble it all to clean/repaste as long as you dont break anything your warranty will not be voided so i advise you to not follow @Jack22 advice regarding warranty stickers because it will void it even if its not acer stickers may be the seller/shop stickers doesnt matter who the warranty stickers belong to just dont touch them or tamper with them in any way


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    Answer ✓
    @Hitman2207
    It will not void your warranty.But make sure no other components get damaged while installing the memory stick

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Hitman2207
    Hitman2207 Member Posts: 10

    Tinkerer

    Jack22 said:
    @Hitman2207
    It will not void your warranty.But make sure no other components get damaged while installing the memory stick

    Click on 'Yes' if the comment answers your question!
    Thanks a lot for answering my question. I am also facing an issue where each key pressed on the keyboard is registered twice sometimes. Is this normal?
  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    @Hitman2207
    Its not normal, but try to open a notepad and check if still the keys register it twice and check.
    If yes, than try the below step and check
    Power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @Hitman2207
    Hi, Sorry to hear about the issue. Can you kindly tell whether you are facing the issue with one particular key or with the entire keyboard? 
    However you can also try to do Power Drain by following the below steps. 

    Power Drain

    ********** 

    1)Unplug the AC power adapter.

    2)Press and hold the Power button down until the unit goes off. 

    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.

    I hope it is helpful! :) 


    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • Hitman2207
    Hitman2207 Member Posts: 10

    Tinkerer

    edited October 2019
    The issue occurs randomly and there are nno particular keys which exhibit this issue.
    For example,  a double n, space, d and a doubble  backspace occurred while writing this sentence.
    @Hitman2207
    Hi, Sorry to hear about the issue. Can you kindly tell whether you are facing the issue with one particular key or with the entire keyboard? 
    However you can also try to do Power Drain by following the below steps. 

    Power Drain

    ********** 

    1)Unplug the AC power adapter.

    2)Press and hold the Power button down until the unit goes off. 

    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.

    I hope it is helpful! :) 


    Jack22 said:
    @Hitman2207
    Its not normal, but try to open a notepad and check if still the keys register it twice and check.
    If yes, than try the below step and check
    Power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec

    Click on 'Yes' if the comment answers your question!

    I'll be sure to try that.

    EDIT: Where should I look for the hole? I can't find it.
  • Hitman2207
    Hitman2207 Member Posts: 10

    Tinkerer

    @Hitman2207
    Hi, Sorry to hear about the issue. Can you kindly tell whether you are facing the issue with one particular key or with the entire keyboard? 
    However you can also try to do Power Drain by following the below steps. 

    Power Drain

    ********** 

    1)Unplug the AC power adapter.

    2)Press and hold the Power button down until the unit goes off. 

    3)Search for a pinhole on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check.

    I hope it is helpful! :) 


    Jack22 said:
    @Hitman2207
    Its not normal, but try to open a notepad and check if still the keys register it twice and check.
    If yes, than try the below step and check
    Power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec

    Click on 'Yes' if the comment answers your question!

    @Jack22 and @MartinJohn00001
     I could not find the hole on the back of the laptop. Please guide me.
  • Hitman2207
    Hitman2207 Member Posts: 10

    Tinkerer

    edited October 2019
    @MartinJohn00001
    @Jack22
    I could not find the hole on the back of the laptop. Please guide and instruct me on how to proceed from here.
  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    @Hitman2207
    May i have the model number of the laptop
    For example : PH317-52-XXX

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Hitman2207
    Hitman2207 Member Posts: 10

    Tinkerer

    @Jack22
    The model number of the laptop is PH315-52-58DM.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Hitman2207 you have a really small hole in the bottom with an icon just stick a paperclip on it disconnect from AC and follow @Jack22 instructions let the laptop rest for 2/3h then boot into bios reset setup to defaults as check if the issue persists 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Hitman2207
    Hitman2207 Member Posts: 10

    Tinkerer

    edited October 2019
    I am really unable to find the hole. Is it on the bottom of the laptop?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited October 2019
    Hitman2207 well i had been searching around the service guide and because its the new redesigned model not sure if it still has the battery power drain switch as i also cant find it looking and the bottom of it unless its hidden somewhere or im missing something you probably would have to disassemble the bottom cover and see if theres any small switch that you could pressed in the mobo to reset the battery if not you would have to physically disconnect the battery cable in order to perform a power drain




    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Hitman2207
    Hitman2207 Member Posts: 10

    Tinkerer

    Thanks, I am going to the service center for that. it would be bad if I damage anything.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited October 2019 Answer ✓
    And Hitman2207 if you have any warranty sticker that you have to remove in order to upgrade whatever yes it will void your warranty always any warranty sticker removed will automatically void your warranty some countries do not have warranty stickers so you can open it and disassemble it all to clean/repaste as long as you dont break anything your warranty will not be voided so i advise you to not follow @Jack22 advice regarding warranty stickers because it will void it even if its not acer stickers may be the seller/shop stickers doesnt matter who the warranty stickers belong to just dont touch them or tamper with them in any way


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/