Bluetooth constantly uninstalling Apsire A315-51

blueyukka
blueyukka Member Posts: 1 New User
edited August 2023 in 2019 Archives
Hi

Can you help please?  Bluetooth driver is continually uninstalling.  With every Windows update the drivers disappears and I have to resintall.  Its now got worse. Tonight I have installed the driver 4 times. It stays for about 5 minutes and disappears completely.  

What else can I try?

Thanks!

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi blueyukka

    This first method should be the Bluetooth driver fix. The Bluetooth driver is the only software that makes computer and the Bluetooth adapter communicate. Please try to download and install the driver listed at Acer website : 
     https://www.acer.com/ac/en/US/content/support-product/6404?b=1

    Then you can try windows troubleshooter, Select the Start  button, then select Settings  > Update & security  > Troubleshoot. 

    If the issue persists, system restore helps you to revert your computer’s state to that of a previous point in time. You can use this feature to restore your computer to a back date where your Bluetooth is still working properly.  

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