Acer Aspire ES1-432-C3RG - Repairing disk errors

Lisa5678
Lisa5678 Member Posts: 10

Tinkerer

edited August 2023 in 2019 Archives
My computer crashed yesterday and has been showing "repairing disk errors. This might take over an hour". This has been on the screen for approximately 12 hours now.   :'(. Is there anyway  I can get my computer to work again?

Answers

  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @Lisa5678
    May i have the model number of your laptop
    for example: E5-573-xxx

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  • Lisa5678
    Lisa5678 Member Posts: 10

    Tinkerer

    Sure it's Aspire ES1-432-C3RG
  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @Lisa5678
    Try the below step
    At first, hold “Shift” key and press “Power” button until enter “Sign-in” screen and click “Restart”. After restart, in the new screen, choose “Troubleshoot” > “Advanced options” > “Startup Settings” > “Restart”

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  • Lisa5678
    Lisa5678 Member Posts: 10

    Tinkerer

    I'm having a bigger issue. Now it's saying default boot device missing or failed :'(
  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @Lisa5678
    Than you need to reset the laptop, but resetting will wipe all data on your laptop and bring to back to factory default setting.
    Reset: Turn off the laptop(make sure no lights glowing on the laptop),than press the power button but as soon as you press the power button press and hold the ALT key and repeatedly keep pressing the F10 key until it give you options like"Troubleshoot","Advance options".
    so press troubleshoot>remove all files and fully clean the drive>than click reset. This reset will take at least 2 hours . so try this and check.
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  • Lisa5678
    Lisa5678 Member Posts: 10

    Tinkerer

    Unfortunately it didn't work
  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    @Lisa5678
    Than it should some hardware issue, please contact Acer support. click on the below link to contact Acer
    http://www.acer.com/worldwide/support/

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!