Acer SF315-51G Bios locked out automatically since the 1.06_A_A Bios upgrade.?

husi8400
husi8400 Member Posts: 4 New User
edited November 2023 in 2019 Archives
After the recent BIOS upgrade to 1.06_A_A version, my Acer SF315-51G does not allow me to enter the BIOS and keeps asking for a password. I have never setup a Supervisor password so I am not sure how this issue has come up since the latest update. Is there any possibility that Acer may actually release a new BIOS upgrade soon to rectify this error. I noticed that SF 315-52 model issue has already been addressed with an update but no there is no update for SF315-51G model. The last Bios update was also quite some time back so I am hoping there is some resolution on this matter soon.

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Answers

  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    Sorry this is one of the adverse side effects that sometimes --- but not always --- happen in updating the BIOS. We in the users groups have no way of determining if or when  a future BIOS update might be released or even if it will address this issue. It is a random error that does not always happen nor is necessarily reproducible on another identical model. Since this issue is related to a security feature, namely a BIOS password, you must take this to an ACER service center to have the password error cleared if you need to access the BIOS menu soon. Jack E/NJ

    Jack E/NJ

  • RiderCurious
    RiderCurious Member Posts: 39 Enthusiast WiFi Icon
    edited October 2019
    you may try to unplug battery cell from the MB + remove CMOS coin -battery for about 5-10 minutes, or perform global reset of the platform with FPTW flashing tool.

    Additionally you may download official AMI Aptio firmware and try to restore bios settings with recovery flag

    how do i change an email registered for this account ? or better let me quit this*** site! ****


    [ Signature edited to remove inappropriate or personal content]
  • Anishq
    Anishq Member Posts: 35 Troubleshooter
    Try entering 0000 or 1234
  • husi8400
    husi8400 Member Posts: 4 New User
    edited October 2019
    Thanks RiderCurious & Anishq. I tried MB + remove CMOS + battery, infact disassembed all the way and left it for 30 mins. I also tried some default passwords including 0000 & 1234. Nothing worked. Haven't performed global reset with FPTW flashing tool because I haven't searched on how it can be done. and I don't want to risk messing with the recovery flags, thanks any ways. I guess no other choice left but to wait for the next BIOS upgrade where they rectify this error they have made.
  • Harvey-Acer_Retired
    Harvey-Acer_Retired Member Posts: 330 Seasoned Practitioner WiFi Icon
    Answer ✓
    Hi @husi8400,

    Unfortunately we do not allow/provide direct support or discuss any steps on unlocking BIOS passwords or bypassing of security features. (Please check/ review our Acer Community User Agreement

    We recommend contacting your local Acer support for better assistance: https://www.acer.com/ac/en/ID/content/partner-bali

    Note: We will be closing this thread. 

    Thanks,
    Acer-Harvey
    Smile :)
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