Bad repairing service

Wishsh11
Wishsh11 Member Posts: 1 New User
edited August 2023 in 2019 Archives
My case Id is *********, I am very much disappointed with your service it's been more than a week and keyboard part is not available. And there is no time limit for my work as I am helpless my current work has stopped because of your worst service


[Post edited to remove inappropriate or personal content -Acer-Harvey]

Answers

  • JackE
    JackE ACE Posts: 44,907 Trailblazer
    Sorry. You have posted to an ACER users group just like yourself. We are not ACER customer or repair service employees. Keyboard parts are often not stocked locally or are an integrated part of the upper case. So they must be ordered and shipped from foreign warehouses. I  once had to wait 12 weeks for a new KB to arrive. Jack E/NJ

    Jack E/NJ

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    We are sorry you are having this issue, we suggest you contact Acer support in your region directly to have more information on the status of your keyboard.
    We also hope you receive your unit back in no time.
    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.