Why is my laptop screen like this?

Phamanimalj
Phamanimalj Member Posts: 1 New User
edited August 2023 in 2019 Archives
Hi, so I recently had this problem where the top my screen is black, but the rest of the display is perfectly normal. I possibly dropped it, which I think what caused it. I lightly hit the back of the laptop, and it turned back normal, but it quickly goes back to the blackness on top. Now it's stuck like this. Here's a picture : As you can see there is a blackness on the top right. I'm not sure if this has to do with the display drivers or not, or is it just something I can't fix. (sorry for bad quality, taken on an iPad) . Just so you know my laptop is running perfectly fine, the display is just very annoying. 

Best Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good evening Phamanimalj !

    This issue is known as Backlight Bleeding or Bleeding.
    Also commonly called "Cloud Visualization", Clouding, Backlight Bleed or "Mura".
    Unfortunately, this is a question currently posed by many screen producers.
    Any brand or developer is subject to this.
    There is no exchange policy of any company regarding this issue.
    Several companies present this issue on their screens like Sony, Dell, Asus, Acer among others.

    Here's Acer's bleeding information here: https://answers.acer.com/app/answers/detail/a_id/48248/~/solving-solving-solving-solution-da-luz-de- light leakage background # _ga = 2.116715535.889737960.1565913543-1593109761.1565913543

    However, I have some tips that may be helpful before moving on to the screen swap:

    Tip 1: Use the program called DPT (free) (http://www.dataproductservices.com/dpt) to analyze the effect.
    The ideal screen for clouding software is solid black or Circle.
    Be aware that the darker the environment, the greater the visual incidence of these leaks.
    During the process make sure that increasing and decreasing the screen brightness can check the exact points of occurrences.

    Tip 2: Use your equipment in a bright place where light comes from the back.
    This will enhance the contrast and deeper black tones.
    In very dark and / or semi-dark places, the probability of seeing such clouds is more likely due to the non-incidence of any other ambient light source.

    Most importantly, these leaks are not so loud that they can completely interfere with your visual experience.

    PS: Be aware that if you decide to trade, the next one may come better or worse! It's a risk!

    PS²: In this link you can see that even other brands already have their guides to address the issue: https://www.dell.com/support/article/en/brbsdt1/sln304886/solution-de-problemas- leak-light-leak-on-a-lcd-monitor-or-notebook-lcd-screen? lang = en


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    It would be interesting for you to enter the exact model of your notebook. In addition to the tips of colleague maclane, this can also help you:
    Q: My laptop has backlight bleed, is it normal?
    A: All backlight IPS panels have backlight bleed. That includes 3000$ Alienware laptops and even the new Razer Pro laptops. It's normal.
    You can attempt a repair by loosening the screws holding your screen panel in place.. 
    Check this video at 9:42
    https://youtu.be/HoO9q_svwz0
    Author: Red-Sand
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good evening Phamanimalj !

    This issue is known as Backlight Bleeding or Bleeding.
    Also commonly called "Cloud Visualization", Clouding, Backlight Bleed or "Mura".
    Unfortunately, this is a question currently posed by many screen producers.
    Any brand or developer is subject to this.
    There is no exchange policy of any company regarding this issue.
    Several companies present this issue on their screens like Sony, Dell, Asus, Acer among others.

    Here's Acer's bleeding information here: https://answers.acer.com/app/answers/detail/a_id/48248/~/solving-solving-solving-solution-da-luz-de- light leakage background # _ga = 2.116715535.889737960.1565913543-1593109761.1565913543

    However, I have some tips that may be helpful before moving on to the screen swap:

    Tip 1: Use the program called DPT (free) (http://www.dataproductservices.com/dpt) to analyze the effect.
    The ideal screen for clouding software is solid black or Circle.
    Be aware that the darker the environment, the greater the visual incidence of these leaks.
    During the process make sure that increasing and decreasing the screen brightness can check the exact points of occurrences.

    Tip 2: Use your equipment in a bright place where light comes from the back.
    This will enhance the contrast and deeper black tones.
    In very dark and / or semi-dark places, the probability of seeing such clouds is more likely due to the non-incidence of any other ambient light source.

    Most importantly, these leaks are not so loud that they can completely interfere with your visual experience.

    PS: Be aware that if you decide to trade, the next one may come better or worse! It's a risk!

    PS²: In this link you can see that even other brands already have their guides to address the issue: https://www.dell.com/support/article/en/brbsdt1/sln304886/solution-de-problemas- leak-light-leak-on-a-lcd-monitor-or-notebook-lcd-screen? lang = en


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    It would be interesting for you to enter the exact model of your notebook. In addition to the tips of colleague maclane, this can also help you:
    Q: My laptop has backlight bleed, is it normal?
    A: All backlight IPS panels have backlight bleed. That includes 3000$ Alienware laptops and even the new Razer Pro laptops. It's normal.
    You can attempt a repair by loosening the screws holding your screen panel in place.. 
    Check this video at 9:42
    https://youtu.be/HoO9q_svwz0
    Author: Red-Sand
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)