How to fix battery problem? Aspire A717-72G-700j

Aghababa
Aghababa Member Posts: 2 New User
edited August 2023 in 2019 Archives
Hi. My laptop is Acer Aspire A717-72G-700j. When I turn on laptop with battery, laptop is checking diagnostic and turn off. But I turn on laptop with ac adapter, laptop is working. Battery is charcing but plug off the ac adapter, laptop is turn off. How to solve this problem? 

Answers

  • Check this button sw2 and add electrical tape:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • GLM
    GLM Member Posts: 52 Troubleshooter
    1.troubleshoot the problem ,
    2. Nav to Power Plan management Reset to Default 
    3. if the problem still persist , Check your Cord and AC adapter maybe its broken.