How to fix battery problem? Aspire A717-72G-700j

Aghababa
Aghababa Member Posts: 2 New User
edited August 2023 in 2019 Archives
Hi. My laptop is Acer Aspire A717-72G-700j. When I turn on laptop with battery, laptop is checking diagnostic and turn off. But I turn on laptop with ac adapter, laptop is working. Battery is charcing but plug off the ac adapter, laptop is turn off. How to solve this problem? 

Answers

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  • GLM
    GLM Member Posts: 52 Troubleshooter
    1.troubleshoot the problem ,
    2. Nav to Power Plan management Reset to Default 
    3. if the problem still persist , Check your Cord and AC adapter maybe its broken.