Just got the predator helios 300 2018 model and i have a big problem

YazanBh
YazanBh Member Posts: 1 New User
edited November 2023 in 2019 Archives
So when ever i plug anything to the laptop it gives a static electric charge on the outer chassi of the device , i tried everything from earthing and things like that and it didnt fix the problem, what i want to ask is does this static electricity harm the device ? And if so what can i do more ?

Answers

  • BONGTUBALINAL
    BONGTUBALINAL Member Posts: 11

    Tinkerer

    YazanBh said:
    So when ever i plug anything to the laptop it gives a static electric charge on the outer chassi of the device , i tried everything from earthing and things like that and it didnt fix the problem, what i want to ask is does this static electricity harm the device ? And if so what can i do more ?
    That is normal. That is what called coil whine. Mine also the same....don't worry.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2019
    YazanBh im guessing either bad earthing or the adapter has some issues or the third option you are very sensitive to static energy (everyone has a different reaction to it) try different sockets and try to get a couple of different ppl to touch it same way as you do to see if they also get shocked if so send it back to warranty as @sri369 advised


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