My Acer E5-574 Model no. N15Q1 Displaying this screen for more than a day.

NickAzad
NickAzad Member Posts: 2 New User
edited August 2023 in 2019 Archives
Can someone help me on this. My Laptop has been displaying this for more than a day and its frustrating I cannot get any work done. What should I do? Any solutions? Just leave it on and wait? Please help as I need to use urgently. All.my documents are in there. 

Answers

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    edited September 2019
    @NickAzad
    Hi, Good Morning! 
           Sorry to hear about your issue. There might be some error in the sector of the hard disk. However try to reinstall the Operating System by following the below steps. 

    Reset PC using Alt + F10:
    ********
    1)Press and hold the Power key for 5 seconds to power the system off completely and unplug all the cables.
    2)Press and hold down the Alt key,press the Power key to turn on the computer.Immediately start tapping the F10 key while you are still holding down the Alt key.
    3)Your system should boot to a blue screen that says Choose an option.
    4)Select Troubleshoot.
    5)Click Reset your PC. This process will erase all data on the your system.
    6)Click Next, then select Just remove my files.
    7)Click Reset to begin the recovery.

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • NickAzad
    NickAzad Member Posts: 2 New User
    @MartinJohn00001
    Will this erase all my data and documents?