video playing

DWM1958
DWM1958 Member Posts: 3 New User
edited November 2023 in 2019 Archives
I can't even watch a video on my chrome book 15. It will play a little bit then stop. Buffer and never start playing again.I delete my history and still does the same thing. It is also getting slower and slower. just don't know

Best Answer

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Answer ✓
    Hi DWM1958
    No pictures loss 
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    edited September 2019
    Hi DWM1958
    You can try power wash 
    1. Sign out of your Chromebook.
    2. Press and hold Ctrl + Alt + Shift + r.
    3. Select Restart.
    4. In the box that appears, select Powerwash and then Continue.
    5. Follow the steps that appear and sign in with your Google Account.
      Note: The account you sign in with after you reset your Chromebook will be the owner account.
    6. Once you've reset your Chromebook:
    *Hit Accept if it's Helpful*
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • DWM1958
    DWM1958 Member Posts: 3 New User
    If I do this will I lose the stuff that I have saved?
  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Computer settings will change to default but no data loss

    *Hit Accept if it's Helpful*
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • DWM1958
    DWM1958 Member Posts: 3 New User
    so my pictures will be ok? I will not lose them.

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Answer ✓
    Hi DWM1958
    No pictures loss 
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!