Swift 3 Ultra Thin New Laptop Windows Not Genuine

dheyworth
dheyworth Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hi

 I have just bought a brand new Acer Swift 3 Ultra Thin Laptop that says it comes with Windows 10 S, however it is also saying it is a non-genuine version of Windows as the product key is wrong. Is this normal now or is there a fault somewhere?

There is no product key on the laptop or in the box

Any help appreciated

Best Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    edited September 2019 Answer ✓
    Hi dheyworth
    If its New computer, You contact Acer Support or Microsoft Support for non-genuine version of Windows as the product key is wrong.

    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • dheyworth
    dheyworth Member Posts: 3 New User
    Answer ✓
    Time apparently fixed, or a fixed internet rather than 4g.... activated on its own. Thanks for the replies

Answers

  • VinuVPMV
    VinuVPMV Member Posts: 44 Devotee WiFi Icon
    Hi @dheyworth ,
    sorry you are facing trouble, f you are sure you where promised to have a genuine windows try this link and download the app. Run the app as administrator.
    http://nirsoft.net/utils/produkey-x64.zip


    Like and pres if i solved your issue
    Did this answer your question?  Please leave a "Like" and choose "yes" if i did. 
    If you need more help from dont forget to add me in your concern using "@VinuVPMV" without quotes.

    Thanks for your valuable time, Enjoy the Acer family.

    My device : Acer Nitro 5 AN515-43
    My ex-device : Acer Aspire 5 A315-53

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    edited September 2019 Answer ✓
    Hi dheyworth
    If its New computer, You contact Acer Support or Microsoft Support for non-genuine version of Windows as the product key is wrong.

    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • dheyworth
    dheyworth Member Posts: 3 New User
    VinuVPMV said:
    Hi @dheyworth ,
    sorry you are facing trouble, f you are sure you where promised to have a genuine windows try this link and download the app. Run the app as administrator.
    http://nirsoft.net/utils/produkey-x64.zip


    Like and pres if i solved your issue
    Unfortunately cant run any non-authorised programs with Windows 10 S
  • dheyworth
    dheyworth Member Posts: 3 New User
    Answer ✓
    Time apparently fixed, or a fixed internet rather than 4g.... activated on its own. Thanks for the replies