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In Predartor Sense I don't see the option for the light on the keyboard for my Predator Helios 300

josuesjosues Posts: 1Member New User
edited September 2019 in Predator Laptops
tengo predator 300 2019 y segun en la descripcion de la computador decia que se podian poner las teclas de color pero no se puede ya trate en predator sense pero no me aparece la pestaña de linghing 

I have predator 300 2019 and according to the description of the computer I said that you could put the color keys but you can not already try in predator sense but I do not see the lighting tab
[Edited using Google Translator as author posted in Spanish language - Acer-Harvey]

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  • Hello,
    Could you give me the first ten characters of the laptop serial number (S/N)?
    France
  • DORIS6585DORIS6585 Posts: 2Member New User
    josues said:
    tengo predator 300 2019 y segun en la descripcion de la computador decia que se podian poner las teclas de color pero no se puede ya trate en predator sense pero no me aparece la pestaña de linghing 

    I have predator 300 2019 and according to the description of the computer I said that you could put the color keys but you can not already try in predator sense but I do not see the lighting tab
    [Edited using Google Translator as author posted in Spanish language - Acer-Harvey]
    ME PASA LO MISMO, ADQUIRI UNA PREDATOR 300 2019 Y NO TENGO EL TECLADO RGB (DE COLORES), ENCONTRASTE ALGUNA SOLUCION?? GRACIAS
  • DORIS6585DORIS6585 Posts: 2Member New User
    HOLA ADQUIRI UNA PREDATOR 300 2019 Y NO TENGO EL TECLADO RGB (DE COLORES), Y EN LA DESCRIPCION DECIA QUE SI TENIA, REVISE EN LA APP PREDATORSENSE PERO NO ME APARECE LA OPCION DE ILUMINACION, HAY ALGUNA OTRA CONFIGURACION PARA ACTIVAR LAS TECLAS DE COLORES
  • xapimxapim Posts: 4,370ACE Pathfinder
    Accepted Answer
    Reinstall PS take a look here


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


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