Help With Recovery Management Errors Aspire T710

hosey
hosey Member Posts: 2 New User
edited March 1 in 2019 Archives
Hi- I have an Acer Aspire T710 which the hard drive failed (failed SMART, then completely died). No recovery so just purchased eRecovery Thumb drive from Acer store and a replacement WD hard drive. No issues booting up thumb drive and installing. Next step- removed thumb and ran Acer Recovery Management (V11.0.12) --1st time got "fail to apply image, error code: -1". Tried again rebooting and running Recovery Management now getting "Fail to apply image, error code: 1392" Any help would be greatly appreciated.

Answers

  • Can you enter the top ten of partnumber? Also, have you created a password in setsupervisorpassword and disabled secureboot?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • hosey
    hosey Member Posts: 2 New User
    Win 10 not installed-or not accessible- new hard drive no secure boot option- only option to boot using eRecovery thumb drive which sets up Recovery Manager. SNID: 62102846830
  • OK! But can you access uefi bios by pressing f2?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)