Aspire E1-431. Keyboard Malfunction

natchacan
natchacan Member Posts: 3 New User
edited August 2023 in 2019 Archives
Some keys don't function then after some weeks start functioning again for a few weeks then lose their function again. Very odd, very frustrating.  Have tried re-booting and power resets. No joy. Keyboard drivers claim to be working correctly. Any clues as to what may be going on? Same keys each time - Backspace, Enter, some Shift keys, single line Up and Down arrow keys. Am located in a country where there is no technical support available.

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi natchacan
    Uninstall the keyboard driver.
    2. Reboot the computer (without reinstalling the driver).
    3. When it restarts, it should reinstall the driver on its own.

    If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

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  • NYCMC
    NYCMC Member Posts: 42 Devotee WiFi Icon
    natchacan said:
    Some keys don't function then after some weeks start functioning again for a few weeks then lose their function again. Very odd, very frustrating.  Have tried re-booting and power resets. No joy. Keyboard drivers claim to be working correctly. Any clues as to what may be going on? Same keys each time - Backspace, Enter, some Shift keys, single line Up and Down arrow keys. Am located in a country where there is no technical support available.
    Try whatever the experts advise but then read this.

  • natchacan
    natchacan Member Posts: 3 New User
    Thanks to Tech_man. Unfortunately this didn't work. Separate keyboard seems inevitable.