Battery doesn't charge anymore Aspire V5 573g

Coco_208
Coco_208 Member Posts: 3 New User
edited August 2023 in 2019 Archives
 I have a Aspire V5 573g laptop and my battery does not charge anymore.
I tried to remove the drivers, bought a new original Acer battery and checked my power cable and still I get the message  0% (plugged in) in win 10.
I also found a post how to receive a battery report, with on the left my original battery (old) and on the right the new original Acer battery (don't know if this gives any helpful information)



Can anyone please help me with my problem and get my laptop to charge again, cause without a charged battery it's just a somewhat portable desktop. :(

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening Coco_208 !

    Checked the power interrupt button on the motherboard?


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  • Have you tried resetting the internal battery too?
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  • Coco_208
    Coco_208 Member Posts: 3 New User
    Both I tried, I even replaced the internal battery but he still won't charge the battery. Do you perhaps have more suggestions? 
  • Do both bays have the same voltage?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Coco_208
    Coco_208 Member Posts: 3 New User
    Thank you for your help so far.
    I don't know for sure what you mean by "both bays" but the replacement battery for the internal battery is like the original a 3V CR2032 battery. I also tried to switch the power cord with a friends who has the exact same specs and my power cord does charge his laptop battery, but his powercord doesn't charge my laptops battery, so it's probably also not the power cord.