Acer X223w Dual monitor , Windows10 showing and not showing

GLAMBERT

Hello.

I recently purchased a Hp Elite pro 850 g5 running W10.
When I try to plug my Acer X223w monitor via a VGA To HDMI connector, as a second display, but therre is the ''No Input'' , screensaver type message "floating around on the screen and only my laptop monitor running. The VGA to HDMI connector is working. I try it on my old Toshiba laptop running W10 as a second monitor . And the display run fine.

The Acer monitor does not show in Diplay ,but if I change the Multiple Display drop down menu and put it on Show Only on 2, my WIN10 desktop shows on the Acer Monitor.But If I change it to Extend theses display, only my laptop screen show. And in Advance disply setting , the laptop and AcerX223W is there.

I then  look in W10 device manager, and W10 fact recognize the acer  as a Gneneric PNP monitor.I even try to let WIN10 re-install the right drivers for it since i do not seem to find any driver for the Acer X223W monitor for WIN10.

And the one other  weird thing is when i go in the sound setting it shows the Acer X223w as a output sound device.

Best regards

G.

 

 

billsey

That is weird! Are there updated drivers for the video on the HP? That's the first direction I'd look since both monitors are being recognized. What is displayed in the sidebar when you do a Windows-P? Try both Duplicate and Extend to try and pin down where the failure is.