cursor jumps to another position while typing in word and email

annemarie123

Is there anyone who can help e with the following:
My cursor jumps to another position while typing usually in word and/or email. I dont use the mouse or touchpad but the cursor contiuously jumps while typing to another position. (left, right, to the bottom or to the top of the doc that I am typing. And thus my text will continue where the cursor is at that moment. Sometime a couple of rules will go ok, but then it starts again. I have a Acer Aspire M3-581T-53314G52Makk
and windows 10 installed and I am using a penclic mouse. 
In the winndows support section they say: You have an old driver for your Mouse touchpad on your laptop and I need to install the newest version of the touchpad driver. I checked at Acer but the newest one is only for windows 8. ANybody suggestions on what to do? Thanks!

TECH_MAN

Hi annemarie123

1] Ensure that your Mouse, Touchpad and Keyboard device drivers are up-to-date. Ensure that the Mouse battery is OK. Run your antivirus software scan to rule out the possibility of some malware causing this.

2] In Windows 8.1, open PC Settings > PC and Devices > Mouse and Touchpad. Under Touchpad settings, you will see To help prevent the cursor from accidentally moving when you change the delay before clicks work.

Here from the default Medium Delay, select Long Delay and see if it helps.

In Windows 10, open Settings > Devices > Touchpad, and change the Touchpad sensitivity to Low sensitivity and see.

Disabling the Touchpad has been known to resolve the mouse jumping issue for some. See if this helps you.

3] Open Control Panel > Mouse > Pointer Options. Uncheck Hide pointer while typing and see if it makes the problem go away.

4] Start the computer in Clean Boot State and see if the problem persists. If it does, then maybe some program is interfering with the normal functioning of the mouse. You will have to try and identify the probable cause.

5] Disable or turn off the Touchpad. Open Device Manager, expand Mice and other pointing devices. If you see some Touchpad entry, right-click on it and select Disable. Else open the Mouse Control Panel applet. The last tab usually offers you the option to disable Touchpad.

"Hit Like If Its Answers your Question"

"Hit Accept if its Helpful"

TECH_MAN

Hi annemarie123
Mouse jumping issue is resolved now 
*Hit Accept if it's Helpful*

Commodore_1995#

Can you enter the touchpad idhardware? Example:

TECH_MAN

Hi annemarie123

1] Ensure that your Mouse, Touchpad and Keyboard device drivers are up-to-date. Ensure that the Mouse battery is OK. Run your antivirus software scan to rule out the possibility of some malware causing this.

2] In Windows 8.1, open PC Settings > PC and Devices > Mouse and Touchpad. Under Touchpad settings, you will see To help prevent the cursor from accidentally moving when you change the delay before clicks work.

Here from the default Medium Delay, select Long Delay and see if it helps.

In Windows 10, open Settings > Devices > Touchpad, and change the Touchpad sensitivity to Low sensitivity and see.

Disabling the Touchpad has been known to resolve the mouse jumping issue for some. See if this helps you.

3] Open Control Panel > Mouse > Pointer Options. Uncheck Hide pointer while typing and see if it makes the problem go away.

4] Start the computer in Clean Boot State and see if the problem persists. If it does, then maybe some program is interfering with the normal functioning of the mouse. You will have to try and identify the probable cause.

5] Disable or turn off the Touchpad. Open Device Manager, expand Mice and other pointing devices. If you see some Touchpad entry, right-click on it and select Disable. Else open the Mouse Control Panel applet. The last tab usually offers you the option to disable Touchpad.

"Hit Like If Its Answers your Question"

"Hit Accept if its Helpful"

annemarie123

HI Thanks for helping me. What I did, went to the device manager, mouse and pointing devices, there the ELAN driver (that is the ACER touchpad) selected, right mouse button, update driver, reboot, ready.I checked and it seems to work properly now. So I needed to update the driver. 

annemarie123

egydiocoelho said:

Can you enter the touchpad idhardware? Example:

Uh, I could not find those options. I asked someone to take a ook after it and it seemed that I needed to update the elan driver after installing new version of wnidows. (windows 10)

TECH_MAN

Hi annemarie123
Mouse jumping issue is resolved now 
*Hit Accept if it's Helpful*