About 20% part of screen is totally black acer v5 573g

Spell
Spell Member Posts: 6 New User
edited August 2023 in 2019 Archives
Hi!
I have an issue with an old laptop that gets stuck at Acer startcreen. ( diagnostics pc)  So i decided to try reboot it from the bootmeny with a USBstick. 
Ive tried the restorebutton aswell but same problem there i cant see whay it says on screen /options 

Now the big problem are i cant properly see 20% of the left side of screen in boot meny  and don't know where the USB reboot are in this list too choose from. 
( It's acer v5 573g )

would appreciate any tip or help.

Answers

  • Can you submit a screenshot of the problem? Also, have you tried to plug in an external monitor and tried to put the flash drive first at boot?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Spell
    Spell Member Posts: 6 New User
    Hi again new updates. 

    The other day as i explained part screen was black (20%) when enter bios for example.
    Today when i was gonna take some screens of the problem, the computer starts but shows acer logo with please wait text under it.
     Before (yesterday)it said "diagnostic pc" and I could enter bios from there.
    Now it stays "please wait" and then after couple minutes screen go black and nothing happens after that.
    I can't enter bios or anything anymore. 


  • Have you tried calibrating the battery?
    https://youtu.be/NfhgnxUJoZo
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Spell
    Spell Member Posts: 6 New User
    Can you submit a screenshot of the problem? Also, have you tried to plug in an external monitor and tried to put the flash drive first at boot?
    I got into the bios finally and here's a screen how it looks like. 
    USB stick are insert already. 
  • Spell
    Spell Member Posts: 6 New User
    Have you tried calibrating the battery?
    https://youtu.be/NfhgnxUJoZo
    No I'll give that a try If nothing works out thanks!
  • Spell
    Spell Member Posts: 6 New User
    Update:

    So i took a HDD from another computer and tried to switch them out.

    Now it starts just fine and not stuck in booting up.
    But.. The left part of the lcd is still black and I've tried with another monitor where there's no black part there, just on the laptop itself.

    It seems to be the first of six columns the screen is made of that does not work.
     I hope you can see the columns in this picture! 

  • Is this notebook still under warranty?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Spell
    Spell Member Posts: 6 New User
    No it's not!
  • Have you checked the edp cable?
    https://youtu.be/2Y5CXpdsGvw
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)