Should i repair it or sell it

Chandan_k
Chandan_k Member Posts: 4 New User
edited August 2023 in 2019 Archives
In 1 year i filed repair complain 3 times(1 time keyword issue , 2 time power issue). Last month one year completed and again it start to show keyword issue. 

Answers

  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    what is the issue ?

    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.
  • Chandan_k
    Chandan_k Member Posts: 4 New User
    Again some keys are not working.
  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    whats your laptop model no: and does it have backlit keyboard.?

    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.
  • Chandan_k
    Chandan_k Member Posts: 4 New User
    Acer Aspire A515-51G-58GJ(with no backlit keyboard). In the first 4th month laptop keyboard problem start to happen. they completely changed the keyboard with the keyboard cover. now it's happening again.     
  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    dirt or liquid has entered your keyboard. invert the laptop and give some hard whacks on the back case. it may dislodge the dirt or whatever is causing the key contact problem.
    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.
  • Chandan_k
    Chandan_k Member Posts: 4 New User
    I cleaned it properly it's the same issue that happened before. 
  • Deejay_tech
    Deejay_tech Member Posts: 356 Seasoned Practitioner WiFi Icon
    edited September 2019
    keyboard is controlled by the embedded controller on the motherboard. reset the embedded controller or as many people here say reset the battery. its a small pinhole in the back of the laptop. press a pin there for 30 secs.
    My personal Acer m/c's
    1) Gaming: Acer Predator Helios 300 PH315-51
    Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

    2) Daily Use: Acer Aspire A315-53  59GR
    Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

    3) Linux Learning: Acer Aspire A315-53 P4MY
    Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.