Helios 300 keeps charging for around 3min then not charging for 5seconds everytime

KuroyukiKageya
KuroyukiKageya Member Posts: 4 New User
edited November 2023 in 2019 Archives
My helios 300 keeps changing between charging and not charging when i plug in the charger for 1day now. It happens after i forgot to charge my laptop and the battery dies when i left it there. I have tried uninstall and reinstall the batteries at device manager but that doesnt fix my problem.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening KuroyukiKageya !

    CALIBRATION AND BATTERY RESET

    First, disable Quick Start in the power options and disconnect the notebook from the power outlet.


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    Fully update all device drivers.

    BATTERY CONTROLLER RESET
    Access the device manager and look for the "acpi-compatible control method battery driver" and "Microsoft AC Adapter" and give it up.
    Then restart the notebook for Windows to reinstall and remove any errors.


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    Process to reset the battery

        Disconnect the power adapter.
        Locate the hole to reset the battery in the bottom of the computer.
        He inserted a small clip into the hole. Hold the reset button for 05 seconds.
        Let the computer rest for 5 minutes without power.
        Plug in the power adapter and turn on the system.




    External Battery Pack

    If your notebook has an external battery, proceed as follows:
    1- Unplug the appliance from the mains and then disconnect the battery.
    2- Press the power button for thirty seconds, so that the static power is dissipated.
    3 - Replace the battery and turn the unit on.

    Process for calibrating the battery

    For this, you must turn off the device and give a 100% charge.
    Then unplug and use the battery until the battery runs out.
    Reload it as before.
    Repeat the process 3 times so that all cells are fully calibrated.


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