Aspire 3 A315-21-95LK RAM only running at 800 MHz

Options
injamor
injamor Member Posts: 1 New User
edited August 2023 in 2019 Archives
Good day everyone, is there anyway I can solve this problem?
The laptop says I have 8GB of DDR4 RAM, but I only saw one slot with 4GB installed on it. So it seems that the other one is soldered on the board (correct me if I'm wrong).
As I see the memory module installed inside is a 2400 MHz, but my laptop only runs at 800 MHz or 998 MHz at max.

I also think that maybe changing the memory frequency on the bios may help, but that kind of setting can't be seen on the v1.20 bios.

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,716 Trailblazer
    edited September 2019
    Options
    I suggest you verify this information with cpuz:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Options
    Good evening injamor !

    This model supports a maximum of 12Gb RAM (4Gb being integrated with solder and only one slot for expansion up to 8Gb) So-DIMM DDR4 2400Mhz

    This support may vary based on the motherboard preview.



    Where did you measure such frequencies?
    Could you post the information in a print and using some software, like CPU-z too?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!