Nitro 15 keeps crashing or BSOD when launching games with ext. monitor.

Reppa
Reppa Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hello,

I recently purchased a Nitro 15 laptop. Comes with on-board Intel GPU and GTX 1060.  Whenever I plug in my ext. monitor via HDMI, and try to launch WoW. My laptop either crashes to BSOD with "video scheduler internal error" or just freezes completely and auto restarts the system. WoW will launch without the ext. monitor just fine. 

What I've tried, removed all GPU drivers with DDU, reinstalled both Intel and Nvidia drivers. Same issues.  Minidump shows dxgmm2s.sys as the fault. 

Anyone have any idea what could be wrong? Thanks for the help!

Answers

  • What is the exact model of your notebook? Example an515-51-75kz.
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